Too Much Research...

Terry and I tend to do a lot of research before buying an appliance. In the old days, we'd consult consumer magazines in the public library. Now Terry goes online.

Our research has paid off, I think. Our appliances usually last a long time. Our "champion" was an Inglis clothes dryer that lasted over 30 years - all the years that our children were at home, and then some!

We've only had three fridges in the 38 years we've lived in this house... (We're also on our third stove and third washing machine. We're still using our second dishwasher in 34 years.)  So, all in all, our research, I think, has paid off!

But our latest fridge - purchased 6 1/2 years ago - started to make popping noises a few months ago. It still works - but for how long?! A repair would cost a third of the price of a new fridge...

So we decided to get a new one - after all, our fridge has passed half its life expectancy. We were on the verge of buying a brand that several salesmen recommended...

Then Terry, doing more online research, came across dissatisfied buyers - and even a class action law suit against the company we were planning to buy from...

In customer satisfaction, our current fridge ranks higher than the one we are planning to buy... But Ottawa has no authorized repair company for the brand of fridge that we currently have - a fact that has frustrated us greatly!

Should we buy another fridge like the one we have?! Or should we go with another brand?!

What to do?! The more research we do, the more confused we become!